Terms of service

. OVERVIEW

This website is operated by NocapTm. By accessing or purchasing from our store, you agree to these Terms and our Privacy Policy.

These Terms comply with applicable EU consumer protection laws and Swiss regulations.

2. ELIGIBILITY

You must be at least 18 years old or have parental consent to use this website.

3. PRODUCTS

We strive to ensure product descriptions are accurate. However, we do not guarantee that product images or colors will be perfectly accurate due to screen differences.

We reserve the right to modify or discontinue products at any time.

4. ORDERS & CONTRACT

When you place an order, you are making an offer to purchase.
A contract is only formed once we confirm your order by email.

We reserve the right to refuse or cancel orders.

5. PRICES & PAYMENTS

  • Prices are shown in the applicable currency
  • Taxes and shipping costs may be added at checkout
  • You agree to provide accurate billing and payment information

6. SHIPPING

Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by shipping carriers or customs.

Risk passes to you upon delivery.

7. RIGHT OF WITHDRAWAL (EU CUSTOMERS)

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.

Conditions:

  • Items must be unused, in original condition and packaging
  • You must provide proof of purchase

Some items are excluded (e.g. personalized goods, hygiene products, sale items if specified).

Refunds are processed within 14 days after approval.

8. RETURNS & REFUNDS

Returns are accepted according to our Refund Policy.
Unauthorized returns may be refused.

9. INTELLECTUAL PROPERTY

All content on this website (logos, images, text) is owned by NocapTm or its licensors and protected by law.

Unauthorized use is prohibited.

10. PERSONAL DATA (GDPR)

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and Swiss data protection laws.

You have the right to:

  • Access your data
  • Correct or delete your data
  • Object to processing
  • Request data portability

See our Privacy Policy for full details.

11. LIMITATION OF LIABILITY

To the extent permitted by law, we are not liable for indirect or consequential damages resulting from the use of our Services.

Nothing in these Terms excludes liability where it cannot legally be excluded (e.g. fraud, gross negligence, personal injury).

12. TERMINATION

We may suspend or terminate access to our Services if these Terms are violated.

13. GOVERNING LAW

  • For EU customers: local consumer protection laws apply
  • For Swiss customers: Swiss law applies

Any disputes may be brought before the competent courts of the customer’s place of residence where required by law.

14. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

15. CONTACT

NocapTm
Chemin de Clamadour 
1012 Lausanne, Switzerland
Email: infonocaptm@gmail.com