Informativa sulla privacy
NocapTm operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a proper shopping experience (the “Services”). NocapTm is supported by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or carry out any other transaction through the Services, or when you communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.
Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read and understood this Privacy Policy, including how we collect, use, and disclose your information.
Personal Data We Collect or Process
When we use the term “personal data,” we refer to information that identifies you or can reasonably be linked to you or another individual. Personal data does not include information that has been collected anonymously or anonymized so that it cannot identify you or be linked to you.
Depending on your interaction with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:
- Contact details, including name, address, billing address, shipping address, phone number, and email address.
- Financial data, including credit card numbers, debit card numbers, financial account details, payment information, transaction details, payment method, payment confirmations, and other payment-related information.
- Account data, including username, password, security questions, preferences, and settings.
- Transaction data, including items you view, add to cart, add to wishlist, purchase, return, exchange, or remove, as well as past transactions.
- Communications with us, including information you provide when contacting customer support or submitting a dispute.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including details about how and when you interact with or browse the Services.
Sources of Personal Data
We may collect personal data from the following sources:
- Directly from you, such as when you create an account, use the Services, communicate with us, or provide your personal data;
- Automatically through the Services, including via your device when you use our website or services, and through cookies and similar technologies;
- From our service providers, when they collect or process data on our behalf;
- From our partners or other third parties.
How We Use Your Personal Data
Depending on how you interact with us, we may use your personal data for the following purposes:
Providing, personalizing, and improving the Services
We use your personal data to provide the Services, process payments, fulfill orders, manage your account, arrange shipping, facilitate returns and exchanges, remember your preferences, and personalize your shopping experience, including product recommendations.
Marketing and advertising
We may use your personal data to send marketing, promotional, and advertising communications via email, SMS, or post, and to display personalized ads based on your activity.
Security and fraud prevention
We use your personal data to authenticate your account, ensure secure transactions, detect and prevent fraud or illegal activity, and protect our Services.
Communication with you
We use your data to provide customer support, respond to inquiries, and maintain our relationship with you.
Legal reasons
We may use your data to comply with legal obligations, respond to lawful requests, enforce our policies, and protect our rights.
How We Disclose Personal Data
We may share your personal data in certain circumstances, including:
- With Shopify, vendors, and service providers (e.g., IT services, payment processing, analytics, shipping, and customer support);
- With marketing and business partners to provide services and personalized advertising;
- When you request or authorize us to share information;
- With affiliates within our corporate group;
- In connection with legal obligations, business transactions, or to protect rights and safety.
Relationship with Shopify
The Services are powered by Shopify, which collects and processes personal data related to your use of the Services. Your data may be shared with Shopify and third parties, including those located in other countries.
We also use advanced Shopify features that may combine your data across interactions with other merchants. In such cases, Shopify is responsible for certain data processing activities.
For more information, please review Shopify’s Consumer Privacy Policy at: https://privacy.shopify.com/en
Third-Party Websites and Links
The Services may include links to third-party websites. We are not responsible for their privacy practices, security, or content. Information you share on public or third-party platforms may be visible to others.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us to request deletion.
Data Security and Retention
No security system is completely secure, and we cannot guarantee absolute security. Data transmission may not always be secure.
We retain personal data as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have rights such as:
- Access to your data
- Deletion of your data
- Correction of your data
- Data portability
- Opt-out of marketing communications
If you are in the EEA or UK, you may also have rights to:
- Object to or restrict processing
- Withdraw consent
You can exercise your rights by contacting us.
Complaints
If you have concerns about how we process your data, you may contact us or lodge a complaint with your local data protection authority.
International Transfers
Your personal data may be transferred and processed outside your country. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
Email: infonocaptm@gmail.com
Address: Chemin de Clamadour , Lausanne, 1012, Switzerland
For the purposes of applicable data protection laws, we are the data controller of your personal data.